Lowongan Acer Indonesia

Since its founding in 1976, Acer has achieved the goal of breaking the barriers between people and technology. Globally, Acer ranks No. 2 for total PCs and notebooks. A profitable and sustainable Channel Business Model is instrumental to the company's continuing growth, while its multi-brand approach effectively integrates Acer, Gateway, Packard Bell, and e-Machines brands in worldwide markets.We are looking for a dynamic people to fill up the job vacancy below.


SECOND LEVEL SPECIALIST SERVER
Jakarta | Closing Date:  17-May-2012

Job Responsibilities:

• Analyze and handle all issues which related to Server technical and quality issues in order to support the technical and quality solution in a proper manner and aligned with the prevailing procedure.
• Handle all special case unit problem which can not be solved by engineer that related to technical, product, and quality issue so as to meet customer expectation.
• Escalate all of the special case unit which related to quality issues to Asia Pacific team so as to achieve the compliance level.
• Provide recommended solution to On Site Service regarding special unit case to be repaired in order to meet the agreed level of SLA & CSI.
• Develop and provide technical training modules as curriculum needed in order to level up engineer and front liner’s skills
• Conduct training for product and technical update to engineer and technical group in order to improve their performance so as to support the achievement of department objective
• Perform random testing on RMA unit before sending to local vendor in order to ensure QC process by engineer accurately
• Review and conduct testing on new product in order to ensure the availability of information (specification & feature) and general trouble shooting of the new product
• Provide quality report (local and global) to be submitted to Superior for reviewing and decision making process
• Work closely with corporate sales in term of testing on unit, technical support, and unit installation in order to ensure availability of after sales service and brand awareness

Vacancy Requirements:

• S1 graduated with major Information Technology and minimum GPA 3,0
• Experiences in handling server hardware with deep exposure in commercial project
• Proficient in maintain and fixing broken server hardware
• Good communication and interpersonal skill
• Experience in conducting training will be advantages
• Willing to work at night, as or the requirement
• Excellent customer service

CUSTOM ADMIN
Jakarta | Closing Date:  17-May-2012

Job Responsibilities:

• Prepare all documents which relates to customs clearance in order to ensure the clearance process is handled properly and timely.
• Assist Superior in monitoring freight cost based on forwarder invoice in order to ensure the expense of freight is within budget.
• Prepare insurance documentation based on PIB data in order to ensure the clearance process of the goods execute smoothly.
• Prepare insurance documentation for Lost case in order to ensure the claim process for Goods Loosing is smoothly.
• Check and calculate invoice based on related document before submitting to finance & accounting for payment process in order to avoid over payment.
• Perform administration of Stock Loan in order to ensure the return of stock loan to warehouse is on schedule.

Vacancy Requirements:

• Female/Male, maximum of 30 years old
• Minimum Diploma degree majoring in management or administration from reputable University
• Min. 2 years experience in custom clearance (import section)
• Having good interpersonal skills
• Meticulous and detail-oriented
• Proactive, fast learner and able to work with minimum supervision
• Computer literacy
• Certified Custom will be an advantage
• Willing to work on Saturday

If you meet the qualification, please send your resume with recent photograph, current and expected salary, to below link. [Source: www.acer.co.id]

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